Refund policy

Effective Date: 27-03-2025

All Sales Are Final Due to the nature of hemp-derived consumable products, we cannot accept returns or issue refunds unless the item is defective or incorrect.

Damaged or Incorrect Orders If your item arrives damaged or you receive the wrong item, email us at [Insert Contact Email] within 7 days of receipt. Include your order number and a photo of the issue. We will send a replacement or issue store credit at our discretion.

Cancellations Orders can only be canceled if they have not yet shipped. Contact us immediately after purchase to request a cancellation.

Shipping Issues We are not responsible for delays, lost packages, or issues due to incorrect address entry. Once a package leaves our facility, it is in the hands of the shipping carrier.

Thank you for shopping with PostalBud.